Policies & Procedures

All students reserve a weekly lesson time: (Mon. – Fri.)
• Lesson times are scheduled by your instructor according to their availability.
• Punctuality is absolutely necessary. If you arrive late, your lesson time will not be extended to make that time up.

Students are responsible for the acquisition of music and/or instruments:
• Students are responsible for renting their instruments if they don’t own one. Your instructor can recommend places that they can be rented.
• Your instructor may purchase music for you and have you reimburse them, or they may tell you where and what to purchase for yourself.

Participation Expectations:
• Regular practice and lesson attendance with all materials at hand is expected. (Progress cannot be achieved without these essentials.)

Arrival Expectations:
• Check in at the school office in the lobby of the Joy Bldg. when you arrive. Have a seat on the bench and wait for the instructor to come pick you up for the lesson.
• Children 12 years old and under must not be left unattended.

Student Pick-Up:
• Parents must be prompt in picking up students after lessons. The instructor will return the student to their parent in the lobby.
• Please notify your instructor if someone other than yourself will be picking up the student.

CFCA students:
• If you want your child to be picked up from extended care for their lesson, please communicate this to your instructor and CFCA.
• It is the parent’s responsibility to notify the instructor if the student will not be at their lesson, not CFCA’s. Please do not assume that just because the student was not at school, for whatever reason, that the instructor will be notified. You are responsible for contacting the instructor to notify them if the student will not be at their lesson.

Make-Up Lessons/Absences/Cancellations:
• Any lessons occurring on a recognized Federal holiday will be made up.
• Lessons cancelled by the instructor for any reason will be made up.
• Planned vacations, weddings, school spring/fall breaks, etc. (with advance notification to the instructor) will be made up.
• Excused absences (instructor notified at least 24 hrs. before the lesson) will be made up.
• Unexcused absences (instructor notified less than 24 hrs. before their lesson, last minute cancellations or “no-shows”) will not be made up.
• Scheduled make•up lessons that are not attended, will be forfeited.
• Students not arriving to lesson within the first 15 minutes will forfeit the remainder of that lesson.

Financial Responsibilities

Tuition / financial agreement
• A non-refundable enrollment fee (per family) is required at the time of registration for the Fall and Spring Semesters. ($50 for CATC/CFCA members and $60 for nonmembers)
• Pay tuition promptly on the due dates noted on your payment schedule. Please keep your payment schedule posted somewhere prominent to serve as a reminder of the date and amount due. A reminder email will be sent to you one week prior to the due dates.

Payment options:
• Make payment by credit card on the PAACF website. Please pay the fee for the convenience of using this method.
• Check payments may be dropped into the lockbox located on the wall behind the desk in the lobby of the Joy Building. They should be made payable to CATC with PAACF on the memo line. Please use the envelopes provided on the receptionist’s desk for your payment. Put you name and PAACF on the envelope.
• Cash payments need to be counted by the receptionist. She will give you a receipt. Place cash in an envelope, write your name, amount and PAACF on the front before placing in the lockbox. (If receptionist is not available, contact cindywalker@catcorlando.com to make arrangements for a cash payment.)
•PLEASE NOTE: If you have a student involved in Dance, please make that payment separately in order to avoid confusion with our bookkeeping.